Refund & Return Policy
We want you to be happy with your order. If you receive an incorrect, damaged, or defective product, please contact us within 48 hours of receiving your order at info@mojaroasters.com, including your order number and photos where applicable. We will arrange a replacement or refund where appropriate.
Due to the nature of roasted coffee, we cannot accept returns or exchanges on coffee unless the product is incorrect, damaged, or defective.
Approved refunds will be issued to the original payment method. Please allow several business days for the refund to appear, depending on your payment provider.
Shipping Policy
Orders are roasted on Sundays and shipped on Mondays. Once shipped, delivery takes up to 3 business days.
Delivery times may vary depending on the delivery location and courier availability. Please make sure your shipping address and contact details are correct when placing your order.
For any questions regarding your delivery, please contact us at info@mojaroasters.com or +20 105 5555766.
